
At ARMA, we understand the realities of developing and sustaining modern IT systems that primarily use existing capabilities currently on the market, while following strict policy and security directives set by our customers. The information technology market creates a continual cycle of change for hardware and software platforms, thus complicating the requirement to keep cutting edge solutions in the hands of deployed operators. ARMA’s approach is to manage and control continuous change in the most effective way possible by providing mature Research & Development, Systems Engineering, Production & Test, and Life Cycle Management Support capabilities.
Research and Development:
ARMA Research & Development projects are powered by the combination of mature processes, industry partnerships, and our engineering team’s clear understanding of customer’s unique challenges as they relate to delivering IT service capability to the deployed operator. Our team members deploy proven technologies and practices including spiral development, rapid prototyping, user persona and scenario development, contextual inquiry, user engagement, and other collaborative activities combining human sciences, visual design, and engineering disciplines. These practices are built into and documented across the full set of system engineering processes applied to each project. Each solution provides a unique evolutionary technology insertion opportunity for current programs across our customer base. This allows our solutions to continuously evolve in a controlled environment, thus meeting the cutting edge requirements on the battlefield.
Systems Engineering:
ARMA’s approach to Systems Engineering is tailored after mature and proven processes demanded within the Department of Defense and consistent with ISO 9001:2008 standards. Our engineering practice continuously prioritizes decisions based on deployed operators and other stakeholder needs, thus improving satisfaction with minimal rework. Within our delivery framework, we leverage industry standards and best practices focused on engineering control systems, requirements definition/refinement, validation/integration & test, sustainability, configuration/data management, and security policy adherence. Our execution through Integrated Product Teams (IPTs ensures constant coordination and solution realization between engineering and sustainment activities.
Production & Test:
ARMA’s production processes stress quality, accuracy, schedule, innovation, metrics, and customer contract compliance. The key to ARMA Production Performance Management is the utilization of dashboard tool sets, driven by metrics checklists, which track progress internally as well as for key stakeholders. Additionally, ARMA’s Configuration Management team controls all of the configurations whether in development or in the field. Processes tailored to meet specific program requirements ensure correct and accurate data needed to provide quality products.
Life Cycle Management Support:
ARMA has a proven, differentiated model to delivering lifecycle management support to programs of all sizes and scope. ARMA’s ability to deliver “boots on the ground,” global ILS facilities, and automated tools tailored to meet specific program support directives is unmatched. ARMA has a history of successful delivery of a full range of life cycle support services around the globe, specifically in active theaters of operation.
Technical & Sustainment Support:
The ARMA team delivers a three-tier support model (L1-Depot), support capability, OEM warranty execution, and dynamic sparing plans to create lifelines in support of real- world missions around the globe.
Warranty, Provisioning and Spares:
The ARMA team has sought after industry knowledge, key OEM agreements, global supply chain specialists, and a proven approach on delivering mission enabling solutions to the ILS functional area.
Technical Manuals:
Seamless integration of inputs and outputs, and driven by industry leading automation, allows ARMA to drive change efforts in the documentation and update process associated with all levels of technical manuals supporting key programs of record.
Training:
By providing training to unit commanders and deploying field training solutions from the garrison to the foxhole, ARMA’s training experts act as a force multiplier for any program. Our team brings the strength of real-world experience, as former C4ISR service members, combined with the latest industry capabilities.
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